Privacy Policy
Last updated: March 20, 2026
1. Information We Collect
When you create an account, we collect your email address, name, and company (optional). When you use the contact form or waitlist, we collect the information you provide.
We use Google Analytics to collect anonymized usage data (pages visited, session duration, device type). This data is only collected if you consent via the cookie banner.
2. How We Use Your Information
- To provide and maintain the Parcel platform
- To process your subscription and billing
- To respond to your inquiries
- To improve our service based on anonymized usage patterns
- To send transactional emails (password resets, billing receipts)
We do not sell your personal information to third parties.
3. Data Sources
Property data displayed on the platform is sourced from publicly available government records, including county assessor databases, court filings, and permit records. This data is publicly available and does not constitute private information.
4. Cookies
We use essential cookies for authentication and session management. Analytics cookies (Google Analytics) are only set with your explicit consent. You can withdraw consent at any time by clearing your browser cookies.
5. Third-Party Services
- Stripe — payment processing. Subject to Stripe's Privacy Policy.
- Google Analytics — anonymized usage analytics (consent required).
- Cloudflare — DNS, CDN, and DDoS protection.
6. Data Retention
Account data is retained while your account is active. If you cancel your subscription and request account deletion, we will remove your personal data within 30 days. Anonymized analytics data may be retained indefinitely.
7. Security
We use industry-standard security measures including encrypted connections (TLS), hashed passwords (bcrypt), and secure session tokens. Access to production systems is restricted and monitored.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Withdraw cookie consent at any time
9. Contact
For privacy-related inquiries, please use the contact form on our website.
10. Changes
We may update this policy from time to time. Material changes will be communicated via email to registered users.